LESVEN OÜ considers your privacy important and follows all applicable laws and regulations regarding any personal data we may collect about you when you visit our website LESVEN.EE. By using our website, you agree that we collect and use your data in accordance with this privacy policy.

With this privacy policy, we aim to explain what data we collect, how we use it, and what your rights are regarding the protection of your data. This policy applies only to our website and its visitors and does not apply to data collected through other channels.

Your data controller is LESVEN OÜ

company registration number: 10174824 email: lesven@lesven.ee phone number: +3726520542

We collect and process information in accordance with the European Union General Data Protection Regulation (GDPR), which entered into force on 25.05.2018.

Data Collection and Use

What data we collect

The collected information includes both the data you knowingly and actively provide when using our services or participating in campaigns, as well as all information your devices automatically send when accessing our products and services.

Your personal data may reach us in the following ways:

• When you contact us by phone, email, or online chat

• When you browse the website LESVEN.EE

• When you comment on, like, or share posts on our social media accounts

• When you subscribe to our newsletter

• When you comment on posts on our website

Types of data collected

Personal data

We ask for personal information only when it is necessary to provide you with a service. When contacting us or visiting our website, you may share the following information:

• Email address

• Postal address, country, county, city

• Phone number

• Conversation history between you and us

Log files

Our website LESVEN.EE stores log files about its visitors. The collected information may include:

• Type of device used

• Internet Protocol (IP) address

• Browser type

• Internet service provider (ISP)

• Date and time of website visit

• Entry and exit pages, number of clicks

Log file information is used to analyze trends, administer the website, track visitor activity, and collect demographic information. The collected data is not intended and does not enable personal identification.

Cookies

Like most websites, LESVEN.EE uses cookies. A cookie is a text file stored on the user’s device when visiting a website. Cookies help determine and store preferences, regional settings, service usage options, and more.

You may disable cookies in your browser settings if you wish, but doing so may affect the quality of the service provided.

Cookies are divided into persistent and session cookies. Persistent cookies remain on your computer or mobile device even after closing the browser. Session cookies are deleted immediately after closing the browser.

Cookies are categorized by purpose:

• Necessary cookies – session cookies that enable the use of services offered on the website.

• Notification cookies – detect whether users have accepted the use of cookies.

• Functionality cookies – allow your browser to remember choices you make, such as login details or language preferences.

How we use the data

We may use the collected information for various purposes, including:

• Maintaining, managing, developing, personalizing, and expanding our website

• Collecting statistics to improve services and understand visitor behavior

• Identifying you via phone, message, or email

• Sending information and requesting feedback about our services

• Preventing fraud and protecting our website

• Enabling communication via social media accounts

• Reviewing conversation history to provide faster assistance

• Improving service quality and browsing solutions

• Developing new products or improving existing ones

• Facilitating and speeding up interactions when you contact us

• Other purposes such as data analysis, trend research, and evaluating the effectiveness of advertising campaigns

When we may share your data

We may share or transfer your personal data in connection with a change of ownership, merger, asset sale, financing, or acquisition of our company. We will notify you if your data is transferred and becomes subject to another privacy policy.

We may share your data with partner companies that are required to follow this privacy policy. These include parent and subsidiary companies, joint venture partners, or companies owned by us.

We may share your data with business partners to offer certain products, services, or campaigns.

We may disclose your personal data for any other purpose with your consent.

We are required to disclose your personal data if required by law. In good faith, we may also disclose your data to comply with legal obligations, protect our rights or property, prevent or detect possible violations related to our service, and ensure user safety.

Data retention

The company retains your personal data only as long as necessary for the purposes outlined in this privacy policy. We retain and use your data to the extent required to comply with legal obligations, resolve disputes, and enforce agreements and rules.

The company also retains log files for internal analysis. Log files are usually kept for a shorter period unless needed for security enhancement, service functionality improvement, or if required by law.

Children’s data

None of our products or services are directed at children under 13, and we do not knowingly collect data from them. If we suspect that we are processing data of a person under 13, we will remove it from all our databases.

Your rights regarding data protection

You always have the right not to share your data with us, understanding that this may affect your experience on our website. We will not treat you differently for choosing not to share your data.

If you provide us with personal information, you understand that we collect, store, use, and disclose it according to this privacy policy. You have the right to request details about the data collected about you.

If we receive personal information about you from a third party, we protect it according to this privacy policy and Estonian law. If you share third-party data yourself, you confirm that you have the right and permission to do so.

Even if you previously consented to sharing your personal data for marketing purposes, you retain the right to withdraw your consent at any time. You may always opt out of communication and request that we remove your data from our databases.

If you believe the data we have collected about you is inaccurate, outdated, incomplete, irrelevant, or misleading, please contact us at lesven@lesven.ee or +3726520542. We will do our best to correct the information.

If you believe we have violated data protection laws and wish to file a complaint, please contact us using the details in this document and provide all relevant information. We will investigate promptly and respond in writing with the results and steps taken. You also have the right to contact a regulatory authority.

GDPR rights

We want to ensure you are aware of all your data protection rights. Every website user has the right to:

• Right of access – request copies of your personal data

• Right to rectification – request correction of inaccurate or incomplete data

• Right to erasure – request deletion of your personal data under certain conditions

• Right to restrict processing – request limitation of data use under certain conditions

• Right to object – object to the use of your personal data under certain conditions

• Right to data portability – request transfer of your data to a third party or directly to you

Data security

Your data security is important to us, but remember that no method of transmission over the Internet or electronic storage is 100% secure. While we do our best to protect your data, we cannot guarantee absolute security.

LESVEN OÜ takes all reasonably necessary measures to ensure your data is processed securely and in accordance with this privacy policy and Estonian law. Your data is not transferred to any organization or country unless there is a valid reason and adequate security measures.

Links to other websites

Our website may contain links to third-party websites. If you click a third-party link, you will be directed to their site. We strongly recommend reviewing the privacy policy of every site you visit.

We have no control over third-party sites and assume no responsibility for their content, privacy policies, services, or anything else.

Privacy policy updates

We reserve the right to make changes to this privacy policy when necessary. After updating, we will change the update date at the bottom of the document. If you continue to use our website after the update, we consider this your implied consent to the changes.

Last updated: 17/11/2025